TECHNICAL KNOWLEDGE AND FUNCTIONAL SKILLS

- Project Management (Including especially BCM / IT-SCM Scheduling and Planning)

- ITSCM / BCM Process and Methodology

- Experience in planning and conducting IT Emergency Exercise in complex environments.

- In-depth knowledge and practical experience of IT Infrastructure i.e. Data Centres; Networks; Server; Storage; Platform; Middleware and Cloud technologies

- Ability to conceptualise complex information, but also delve into the details when required

- Communication methodology skills in big organisations / initiatives

- Business Continuity Management (BCM)

- IT Service Management (ITSM)

- Technical Continuity Management (TCM)

- In-depth knowledge and practical experience with Frameworks and Guidelines (ITIL, Standards) relevant for operations

- Practical experience with the classical IT Operations, DevOps and agile development

 

RESPONSIBILITIES

- Consulting on the IT Service Continuity Management (ITSCM), Business Continuity Management (BCM) process and in particular on conducting Emergency Exercises.

- Drive the planning, conducting and after Care for IT Emergency Exercises (IT-EE).

- Conducting / Steering IT Emergency Exercises with numerous parties involved from different functions and locations.

- Monitoring of ITSCM Activities within the Group.

- Interfacing with other experts on IT Service Management.