TECHNICAL KNOWLEDGE AND FUNCTIONAL SKILLS
- In-depth working knowledge of IT Infrastructure and Platforms - Operating systems like Linux, Platforms like Databases (specifically Oracle), Web technologies (specifically GlassFish and Payara Servers)
- Experience in Data Ware Housing
- Experience in Application-, Web-, and Unix server Operation
- Experience in Oracle Database Operation
- Preferred experience with Cloud technology (e.g. AWS, Azure, Google)
- Experience in Shell, Oracle SQL, JavaScript, Webserver-Configurations, Informatica ETL, Oracle APEX, Business Intelligence Reporting
- Experience in Managing Application Interface (APIs, DB Interfaces, etc.)
- Service Now, ITSM or similar Ticket Management Systems
- Knowledge of IT production cost calculation
- Experience with ITIL
- Experience with the Agile Methodology
RESPONSIBILITIES
- 2nd and 3rd Level Support
- Creation and refinement of user stories
- Steering of User Story Implementations with external Providers
- Onboarding, Transition and Overall Steering of external Providers
- Consulting and supporting stakeholders regarding IT-Infrastructure capacity measurement data, cost calculations and invoicing.
- Responsible for all required documentation including Operations manual, security, test concept etc.
- Experience in Developing and Steering Test-Concepts for upcoming software features and releases with an external provider
- Responsible for developing and configuring systems to deploy, host, monitor and run LSV across on-premise solutions and preferred Cloud solutions