The Account Executive's responsibilities include building and fostering strategic relationships with the c-suites, managers, and broader customers across various industries. Working jointly with these customers to merge their business vision and the organisation's solutions to enable market-making innovations. The Account Executive must take customers on a journey, using industry, business acumen and the organisation's solutions to make those dreams a tangible business outcome. All of this requires the orchestration of a cross functional internal team that the Account Executive will lead through influence to deliver the customer’s requirements.



  • Business Strategy - Understand the customer’s business, business strategy and industry direction and manage a long term, sustainable business portfolio.
  • Digital transformation – Disrupt the mindset of customers and sales teams by bringing innovative ideas that showcase the case for change and the organisation's unique value proposition.
  • Product roadmap – Understand the products and develop a roadmap of opportunities that will add value to customers by positioning them strategically with the customers.
  • Relationship Building – Own the Relationship - C Level and build strategic Horizon 123 partnership with trust and Integrity.
  • Chief People Leadership – Mobilise, orchestrate, mentor and lead the organisation's Account Team, partners and customers in order to help solidify the path to the complex yet exciting journey that is digital transformation.
  • Business Development Artistry – Responsible for articulating the joint business plan and business opportunity generation with continuous learning and improvement in industries.
  • Grow the Organisation's Account – Deploy key strategies to grow the organisation's account withing existing and new customers.



  • Proven account management track record.
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of an organisation, including executive and C-level.
  • Experience in delivering client-focused solutions based on customer needs.
  • Proven ability to manage multiple projects at a time while paying strict attention to detail.
  • Excellent listening, negotiation and presentation skills.
  • Excellent verbal and written communications skills.
  • Bachelor’s Degree in appropriate field of study or equivalent work experience.
  • 5+ years of sales experience.
  • Deep digital understanding.
  • Self-motivated and able to thrive in a results-driven environment.
  • Natural relationship builder with integrity, reliability and maturity.
  • Ability to prioritise competing tasks.
  • Critical thinking and problem-solving skills.
  • Understanding of case management, digitising processes, and payments preferable.
  • Excellent time and project management skills.
  • Keen attention to detail and adherence to deadlines.



  • Prospecting Skills.
  • Teamwork.
  • Planning.
  • Building Relationships.
  • People Skills.
  • Initiative.
  • Customer Focus.
  • Emphasise Excellence.
  • Manage Multiple Projects.
  • Business Relationship Management.
  • Communication.