1. OVERVIEW
The Account Executive's responsibilities include building and fostering strategic relationships with the c-suites, managers, and broader customers across various industries. Working jointly with these customers to merge their business vision and the organisation's solutions to enable market-making innovations. The Account Executive must take customers on a journey, using industry, business acumen and the organisation's solutions to make those dreams a tangible business outcome. All of this requires the orchestration of a cross functional internal team that the Account Executive will lead through influence to deliver the customer’s requirements.
2. RESPONSIBILITIES
- Business Strategy - Understand the customer’s business, business strategy and industry direction and manage a long term, sustainable business portfolio.
- Digital transformation – Disrupt the mindset of customers and sales teams by bringing innovative ideas that showcase the case for change and the organisation's unique value proposition.
- Product roadmap – Understand the products and develop a roadmap of opportunities that will add value to customers by positioning them strategically with the customers.
- Relationship Building – Own the Relationship - C Level and build strategic Horizon 123 partnership with trust and Integrity.
- Chief People Leadership – Mobilise, orchestrate, mentor and lead the organisation's Account Team, partners and customers in order to help solidify the path to the complex yet exciting journey that is digital transformation.
- Business Development Artistry – Responsible for articulating the joint business plan and business opportunity generation with continuous learning and improvement in industries.
- Grow the Organisation's Account – Deploy key strategies to grow the organisation's account withing existing and new customers.
3. REQUIREMENTS
- Proven account management track record.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of an organisation, including executive and C-level.
- Experience in delivering client-focused solutions based on customer needs.
- Proven ability to manage multiple projects at a time while paying strict attention to detail.
- Excellent listening, negotiation and presentation skills.
- Excellent verbal and written communications skills.
- Bachelor’s Degree in appropriate field of study or equivalent work experience.
- 5+ years of sales experience.
- Deep digital understanding.
- Self-motivated and able to thrive in a results-driven environment.
- Natural relationship builder with integrity, reliability and maturity.
- Ability to prioritise competing tasks.
- Critical thinking and problem-solving skills.
- Understanding of case management, digitising processes, and payments preferable.
- Excellent time and project management skills.
- Keen attention to detail and adherence to deadlines.
4. TOP SKILLS AND PROFICIENCIES
- Prospecting Skills.
- Teamwork.
- Planning.
- Building Relationships.
- People Skills.
- Initiative.
- Customer Focus.
- Emphasise Excellence.
- Manage Multiple Projects.
- Business Relationship Management.
- Communication.